FAQs
Do mole repellers work on other animals such as prairie dogs?
Yes, the mole chasers will work on all burrowing animals, i.e.… prairie dogs,
ground hogs, voles, gophers, chipmunks, etc…
How fast can you deliver the molechaser?
We promise that your mole repellers will be in stock and ship within 24 hours
Monday - Friday. We try to ship same day depending on the time of day you place
your order. Standard delivery to the continental U.S. is 2-3 days not
including weekends and holidays. Emails are sent for those that need
address & credit card corrections. Please check your entry carefully not
to delay your order. If you need product faster, after order
is place call customer service for quicker shipping at 800-879-0513.
Business Hours are Monday - Friday 9am to 5pm Central Standard Time.
Do you ship to Canada or Overseas?
Yes, we do ship outside the U.S. mostly to our neighbors to the north.
Canadian customers should place online orders first. After your order is
placed you will receive an email outlining shipping costs. Pricing is
based on weight and dimension of the box and your Postal Code. Special
deals have been worked out for delivery which takes 5 to 9 days from the day
shipped (not the order date). Faster delivery is available. After order is
done online, call for a quicker quote. 800-879-0513. Overseas shipping in
most circumstances is too expensive therefore usually does not happen.
Shipping to Alaska, Hawaii and Puerto Rico might occur a few additional dollars
depending on weights and dimensions of box. You will be notified of any
extra fees before they are shipped.
Free Shipping Policy For United States & Outlying States & Canada
"Free Shipping" only applies to On-Line Orders in the
Continental United States not including Alaska, Hawaii & Puerto Rico. All
Canada Orders will be quoted by email shipping costs in 2 - 4 two days and
won't be charged until price is approved. If you have questions: Please
put "FREE SHIPPING" in the subject line and those questions will be answered as
necessary.
Do you have a guarantee?
Yes, we have a 30 day money back guarantee, shipping charges are not
refundable.
How many mole chasers do I need to cover my yard?
Each mole chaser has a suggested coverage area. We however recommend that two
be placed within 10-20 feet apart. This will create a barrier or barricade that
will deter the moles and keep them moving away from your yard.
See product pages for coverage of each repeller.
Coverage can vary slightly due to differences in soil density such as the soft
sandy soil in Florida the clay soil in Oklahoma or the rocky Soil in Colorado
and California.
I’ve been told to move the repellers, how do I know how far to move them?
We recommend that after placing the mole chaser (s) in the ground and
activity is noticed (mounds, hills or trails), you then move the units about
half the distance to the activity area and continue to move as needed to get rid
of your moles. Placement is the key to success of our units. Start
close to the house and work your way out.
I have a problem with moles tearing up the playing field of my son’s
baseball team. Will the Solar Powered mole chaser work?
Yes, any of our models will work for your situation. However we would
recommend any of the units that could be buried flush with the ground. The solar
powered unit would stick up approximately 4-5 inches and could cause a tripping
hazard.
|